Category: School Announcements

Recruitment : Client Care Assistant

Job Purpose:

The Customer Care Assistant is the main point of (non instructional) contact for clients and develops a  professional relationship with the client. The Client Care Assistant engages customers with information,  customer service and mild problem resolution and escalates to the shift manager where needed. You will  work within a team to ensure  that the client is given the ultimate skydiving experience.

Duties and Responsibilities (including, but not limited to):

 Liaison between the office and directors ensuring complete communication of clients and wants and needs.

 Primary point of contact for students and fun jumpers.

 Responsible for the reporting of and assistance with customer’s service experience and identifying  to managers barriers to customer satisfaction.

 Supports the marketing team. Feedback and liaison to marketing.

 Transportation of clients to the facility , between Aranjuez and occasionally the airport.

 Attracts potential customers by answering product and service questions; suggesting information  about other products and services.

 Resolves product or service problems by clarifying the customer’s query or concern ; determining the cause of the concern ; selecting and explaining the best solution to solve the problem; expediting  correction or adjustment; following up to ensure resolution.

Required Qualifications (Knowledge, Skills, & Abilities):

 Ability to problem solve quickly and in the best interest of the customer.

 Responsible and reliable, shows maturity and a take charge attitude.

 Willing to work flexible hours.

 Has experience and can demonstrate excellent customer care.

 Experience and enthusiasm for skydiving.

 Prefer instructional ratings.

 Willing to work flexible hours as per the needs of the business. Anticipate 40 hours per week  however these may not be consecutive with split shifts. Skydiving is conducted on your own time

 Strong Photography skills.

 

New Dropzone train service.

Starting today it is possible to get a train from Madrid Airport ( t4) to Aranjuez ( where popular hotel choices for our students are ) . Tickets are available in a multitude of vending machines in the airport. We will pick you up from the train station. Trains run from 5am to Midnight and depart the airport every 20 minutes. It is a short and comfortable journey. This means our clients can leave London at 9am and skydive with us before Lunch. 

 

Senor Tropicana and the Gold Medalists

[FMP width=”640″ height=”480″]http://www.freefalluniversity.co.uk/wp-content/uploads/wingsuit.flv[/FMP]

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Freefall University Sponsored Paula Silva and the bad boys  are back from Gap smoking fine cigars and turning points for fun over the skies of Madrid to celebrate the kings birthday.  Indeed ! Scoring an incredible 215 points without losing a smile or breaking a sweat the team stormed home past Russias Defy gravity and the S – Fly factory team to take first place by 44 points.

The sweetest thing about the whole deal is that  ” Overflight ” also from the DZ took gold in the intermediate category. Overflight includes former students of our AFF courses who have progressed through our schools advanced courses to include the Birdman training program. Indeed..

The video above is some scenes from the competition to give you an idea of what birdman is about ,, who said its about flying in straight lines. So Senor tropicana .. sit back relax and enjoy the flight.

New accommodation available

We’re happy to inform that we have new accommodation available in the nearest town of Aranjuez.
Danco country house
30 pounds per person, includes free of charge:Canoeing, Mountain bikes,Archery, swimming pool.
On request: Night Laser, Paintball, Sumo fights, night and day orientation, off road buggies, BBQ’s


Shared country house, with kitchen and living room.
Continue reading New accommodation available

Up Coming Events March 2009 Wingsuit Boogie

A typical skydiver’s terminal velocity in belly to earth orientation ranges from 110 to 140 mph (180 to 225 km/h). A wingsuit can reduce these speeds dramatically. An instantaneous velocity of 25 mph or 40 km/h has been recorded, but 60 mph (95 km/h) is more typical.

The suit also enables the wearer to travel longer distances horizontally; glide ratios of 2.5:1 are commonplace.

Records

On July 24, 2008, Australian doctor Glenn Singleman jumped from 37,000 feet over central Australia setting a world record for highest wingsuit jump.

Dare devil Swiss Wingsuit flyer Ueli Geoenaghatz raced a passenger plane from mainland Ireland, Co Galway to the Aran Islands jumping from 5,000 metres. The 17.6 km journey which normally takes the Aer Arran passenger plane 7 mins travelling at an average sped of 130mph was beaten by Ueli in a wingsuit as he reached speeds of over 200kmph.


Up Coming Events April 2009 Freefly Boogie


Mike Carpenter      Volare Team

Mike has over 5000 skydives and has represented Great Britain 7 times at international competition and world and european records.  Mike trains full time for international and national Freefly Skydiving competitions and is also a BPA/ IBA and USPA freefly coach.We love to fly, we love to teach others to improve their flying.  If you’re just starting out, or require top level, world class coaching, then we can help you achieve your goals.

Bronze at World Championships
Silver at World Challenge
Gold in British VFS and Artistic Nationals


Nils Predstrup           Funkflyz Team

Artistic bodyfly is an idea shared by many freeflyers worldwide.
After freestyle flying in competitions for 7 years, I’m taking my flying one step further.
I’m using the freedom of movement in the sky to create a stage of expression.
The freedom of movement in the sky and the ability to completely surrender to gravity is so power full and hold a huge potential that is just waiting for us to go and explore.
My passion is to learn, document and communicate this freedom in an expressive form of flying dance art – I like to call Artistic bodyfly.
My idea is to show a place where we can live our dreams, a place where people can fly. I think inspiration is very important in all human lives. I wish to inspire people thru
artistic bodyflying.

1999: 5th place, World Championship,
Gold, Danish Nationals.
2000: Bronze, World Cup,
Gold, European Cup.
2001: Gold, World Air Games,
Gold, World Championships.
2002: Gold, World Cup.
Gold, European Cup.
2003: Gold, World Championships.
2004: Gold, World Championships.
2005: Gold, Malevsky Cup.
Gold, World Cup.
Gold, World Games



Desert Boogie 2009

We are already chatting with Mark Zessin ( former AFF student and now a dropzone owner )  to organise the ” Dubai  Boogie 2009 ” in the UAE.  When we saw  this video along with some of the footage from our birdman team we knew it was something we had to do.